🛠️ COMPLAINTS
Process for Filing a Product Complaint
Complaints – Retail Sales
All sorts of things can go wrong. Whether it’s a manufacturing defect, a warehouse error, or damage during shipping.
Please contact us first by phone or email.
If you need to send us the goods, please send them to our store address.
Please send all goods to the following address:
PAPERY.CZ - Store
HYBLER s.r.o.
Poděbradská 777/9c, 193 000 Prague 9
+420 722 306 659
Please include the Return Form with the goods
➡️ Download the form here: PAPERY_CZ Return_Form ⬅️
Complaints - Wholesale Sales
For pallet and wholesale orders, please contact us first. We will assess the situation immediately, and if the goods need to be returned to the warehouse, we will coordinate shipping and the delivery location (warehouse or store) with you
Jan Hybler
+420 731 736 154
